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BuyTheSellBudapest, Váci út 22-24, 1132 Hungary

Account Associate

Medior |Full-time |Sales |Budapest |Remote work
Salary range
Not provided
Job details
Application deadline
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Job info

About the job

You will be working directly with clients to answer support questions. You will learn the client's workflow to be to answer workflow questions, and to be able to test and QA the system from the client's perspective.

The role requires someone who can answer emails quickly, multi-task and is very detail-oriented.

Salary range

Salary rangeNot provided

Preferred application method

Language of application:
English,
CV

Work schedule

Weekly working hours40 hours / week
Core time10am - 7pm

Responsibilities

Timely response to client queries and support questions
Working on multiple tasks and emails at the same time, being able to prioritize important tasks
Taking information provided by a client, and replicating the same scenario internally
Testing the platform for upgrades to ensure client workflows are not impacted
Ability to work independently and manage your own time

Technologies and tools

Slack |Azure |Google Docs |Excel and/or Google Sheets |Proprietary software

Professional skills

  • 1-2 year(s) relevant experience(s)5 / 5
  • Customer oriented5 / 5
  • English Communication5 / 5
  • Self-starter5 / 5
  • Word, Excel4 / 5

Qualifications

GeneralBA degree

Language skills

EnglishFit for negotiation

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Personal skills

Advanced English |Startup Mindset |Collaboration and adaptation |Customer-Focused Mindset |Work independently + on a team
About the company

Our story

  • 2018-10The company was founded.
  • 2019-01Opened NY office
  • 2019-03Opened London support office
  • 2019-07Opened Hong Kong support office
  • 2019-09Budapest development office opens.
  • 2019-09Our first major customer went live with our system. This was a global rollout with over 2000 users.

What makes our product special

C# |Startup |FinTech |Cloud Computing |Azure

Our product

BTS Platform


The BTS platform is a single place for investment banks to market all product, collaborating with sales, analysts, and clients in a fully permissioned environment, promoting consumption while reducing the administrative burden in order to drive profitability.

Company values

Diverse
Home Office opportunity
Remote Work opportunity

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Life with us

Lightning round

Beer, wine or shot?
Pálinka
Mac or PC
Windows with a Chrome browser
Superpower?
Time Travel

Trainings and workshops

Training in self voluntary basis, but all employees are both allowed and encouraged.

How can the employees affect the company’s life?

We are a company of builders who are passionate about tackling new problems. The question we ask ourselves isn't "should we build this?" but rather "how can we build this?."

Why we love our office

Open space, located in the heart of Budapest. Access to private meeting rooms and ability to work remote.

Office photo

What would I miss if I left

Working on a team where everyone is focusing on the same goals. The level of ownership everyone has and being able to make impactful changes.

Ray Park

CTO

Favourite thing in the office

Personal qualities we appreciate

  • Ability to work collaboratively in a team environment
  • Comfortable multi-tasking
  • Pro-active attitude
  • Sense of ownership and responsibility
  • Eager and not afraid to learn something new

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