Customer Care Manager
Job info
About the job
You will be within Flexion’s support team, which is part of Flexion’s wider service management team. The team covers two main areas – end-user customer care and B2B support. You’ll be interfacing with our game developer customers, distribution channel partners, end-users and internal stakeholders – continually pushing for timely and efficient issue resolution.
Salary range
Preferred application method
English,
Work schedule
Responsibilities
Technologies and tools
Professional skills
- Communication4 / 5
Qualifications
No qualification requiredLanguage skills
Recommend to your friends!
Personal skills
Your future team in numbers
- Team size
- 25+ person
- Team age range
- 26 - 44
Your future team in pictures
How we work
We keep growing but retain the sense of togetherness and drive of a start-up. Our success is founded on a strong and positive company culture, flat organization, cross team collaboration and a collective dedication to driving the company forward. We’re a continually evolving company and you’ll be provided with plenty of opportunity to proactively evolve the role.
Ideal candidate
- Enthusiastic and optimistic mindset
- Good interpersonal and team-work skills
- Excellent verbal and written communication skills
- Strong command of the English language
- Additional languages – Russian - a strong plus
- An innate ability to think on your feet and make quick decisions based on available information
- Ability to work autonomously without close supervision
- An interest in mobile games
Advantage, if...
Experience from:
- end-user customer care roles
- working in a digital (web or mobile) environment
- mobile, PC or console games sectors
- high-paced environments
- from an integrated support tool
About the company
Our story
- 2001Flexion Mobile Limited founded
- 2015Branch office opened in Budapest
- 2018Trading of Flexion Mobile Plc’s shares commenced on Nasdaq First North in Stockholm
- 2018Flexion Mobile's first US patent published
- 2022Steps foot into Influencer Marketing business with Audiencly
Office address
Budapest, Horvát u. 14-26, 1027 MagyarországWhat makes our product special
Our product
A unique platform for Android app distribution
With a patented process that is unique in the world, we make it possible for mobile phone games to become available to an even wider range of users, thus contributing to the expansion of the customer base of game developers and online stores. In addition, we endow various games with additional capabilities, further increasing their value.
Product video
Company values
Life with us
Lightning round
- Beer, wine or shot?
- Beer
- Lunch?
- Most important meal of the day.
- Ties or shorts?
- Shorts
Trainings and workshops
How can the employees affect the company’s life?
We are a very sociable corporation. Employees are encouraged to tell their opinions, ideas or announcements via company or team meetings and one to one sessions as well, even across both offices.
Why we love our office
We don't always work in the office, but when we do, it's the best because it's close to Margaret Bridge and it's easy to access from Pest and Buda as well.
After COVID we'll continue working from home and we'll visit the office one day per week.
Office photo
What would I miss if I left
I would miss the technical challenges, the fun mood, and especially our yearly summer conferences in London - this is one of our best company events.
Lajos Benko
Java Developer
Favourite thing in the office
Personal qualities we appreciate
Thirst for knowledge, agility, good sense of humor
Investor Days September 2019
Job fair
Trip
End of quarter celebrations
A day for sports
Come and join us!
Our company culture is built on autonomy, trust, and transparency.
Így dolgozunk mi:
We work with
- API, Performance testing
- JUnit
- Scrum, Kanban, Agile
- Jira, Trello
- Confluence
- Bitbucket, Cruiciable
- Sonar
- GIT
- Jenkins
- Photoshop
Flexion Group
Game night
SLII training
Quarterly report celebration
Blog
Articles about the company
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