TraxBudapest, Múzeum u. 1-3, 1088 Magyarország
Operations Service Coordinator
Medior |Full-time |Sales |Remote Work
Salary range
Not provided
Operations Service CoordinatorBudapest, Múzeum u. 1-3, 1088 Magyarország
Software development |Budapest |Corporation (> 250)
Application deadline
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Job info
About the job
Trax - world’s leading image recognition platform for retail - is looking for an experienced Operations Service Coordinator.
Join a diverse, successful, international tech unicorn and work with the world’s most loved consumer brands like Coca-Cola, Nestle, Unilever, P&G and Heineken!
Salary range
Salary rangeNot provided
Preferred application method
Language of application:
English,
English,
CV
Work schedule
Weekly working hours40 hours / week
Responsibilities
Own overall relationship with clients in scope ( ensuring retention, adoption, satisfaction)
Conduct frequent reviews with customers to refresh platform knowledge, identify problem areas
Identify potential risks and upsell opportunities thanks to reliable datamining
Ensure comprehensive end user support on own projects
Continuously and independently monitor KPIs and undertake any necessary adjustments
Professional skills
- Customer support experience5 / 5
- Excel5 / 5
- Data analytics3 / 5
Qualifications
No qualification requiredLanguage skills
EnglishFit for negotiation
Recommend to your friends!
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Personal skills
Great problem solver |Strong analytical skills |Great communication skills |Agile approach to work |Customer oriented mindset
How we work
Everyone in our team has the Trax spirit: we believe in the power of positivity and transparency, we embrace failures as long as they lead to success and we are visionaries: we are not only creating for the present, but for the future. Ring a bell? Then your place is in the Trax family!
You can start at
as soon as you wish
Remote Work
About the company
Our story
- 2010Trax was founded in Singapore by Joel Bar-El & Dror Feldheim.
- 2011Pioneered digitizing the physical world of retail with computer vision.
- 2014Expanded global operations to the Americas, Europe & China.
- 2016Ranked in the top 25 fastest-growing companies on Deloitte's Technology Fast 500 list.
- 2019Trax Retail arrives to Budapest.
- 2020We turned 10! Keep growing!
- 2023Trax Hungary moves to its brand new office!
- 2024Winner of the 2024 A.I. Award for Best Use of AI in Retail & eCommerce.
Office address
Budapest, Múzeum u. 1-3, 1088 MagyarországWhat makes our product special
Machine learning |Artifical Intelligence |Computer vision technology |Image recognition
Company values
Dog-Friendly
Diverse
Home Office opportunity
Hybrid work
Life with us
Lightning round
- Ties or shorts?
- Shorts
- Air conditioning or window?
- Air conditioning
- Beer, wine or shot?
- One after the other:)
Office photo
Favourite thing in the office
Which celebrity would your company be?
Keanu Reeves - High-Tech
We have...
- Customers who are the world’s most loved consumer brands like Coca-Cola, Nestle, Unilever, P&G and Heineken.
Blog
Articles about the company
