Customer Care Manager
Informații despre job
Despre job
You will be within Flexion’s support team, which is part of Flexion’s wider service management team. The team covers two main areas – end-user customer care and B2B support. You’ll be interfacing with our game developer customers, distribution channel partners, end-users and internal stakeholders – continually pushing for timely and efficient issue resolution.
Nivel salariu
Modul preferat de aplicare
engleză,
Programul de lucru
Sarcini
Tehnologii, instrumente
Cunoștințe profesionale
- Communication4 / 5
Educație/Calificări
Nu este necesară calificareaLimbi cunoscute
Recomandă unui prieten!
Competențe personale
Viitoarea echipă în cifre
- Mărimea echipei
- 25+ person
- Vârsta celui mai tânăr/mai în vârstă coleg
- 26 - 44
Viitori colegi în fotografii
Așa lucrăm noi
We keep growing but retain the sense of togetherness and drive of a start-up. Our success is founded on a strong and positive company culture, flat organization, cross team collaboration and a collective dedication to driving the company forward. We’re a continually evolving company and you’ll be provided with plenty of opportunity to proactively evolve the role.
Candidatul ideal
- Enthusiastic and optimistic mindset
- Good interpersonal and team-work skills
- Excellent verbal and written communication skills
- Strong command of the English language
- Additional languages – Russian - a strong plus
- An innate ability to think on your feet and make quick decisions based on available information
- Ability to work autonomously without close supervision
- An interest in mobile games
Este avantajos, dacă..
Experience from:
- end-user customer care roles
- working in a digital (web or mobile) environment
- mobile, PC or console games sectors
- high-paced environments
- from an integrated support tool
Despre companie
Istoria noastră
- 2001Flexion Mobile Limited founded
- 2015Branch office opened in Budapest
- 2018Trading of Flexion Mobile Plc’s shares commenced on Nasdaq First North in Stockholm
- 2018Flexion Mobile's first US patent published
- 2022Steps foot into Influencer Marketing business with Audiencly
Adresa biroului
Budapest, Horvát u. 14-26, 1027 MagyarországProdusul nostru este special, datorită acestor lucruri
Despre produsul nostru
A unique platform for Android app distribution
With a patented process that is unique in the world, we make it possible for mobile phone games to become available to an even wider range of users, thus contributing to the expansion of the customer base of game developers and online stores. In addition, we endow various games with additional capabilities, further increasing their value.
Valorile companiei
Viața la noi
Întrebări fulger
- Beer, wine or shot?
- Beer
- Lunch?
- Most important meal of the day.
- Ties or shorts?
- Shorts
Așa ne dezvoltăm colegii
Cum pot să influențeze angajații viața societății?
We are a very sociable corporation. Employees are encouraged to tell their opinions, ideas or announcements via company or team meetings and one to one sessions as well, even across both offices.
Asta ne place cel mai mult în biroul nostru
We don't always work in the office, but when we do, it's the best because it's close to Margaret Bridge and it's easy to access from Pest and Buda as well.
After COVID we'll continue working from home and we'll visit the office one day per week.
Foto despre birou
Ce mi-ar lipsi dacă aș pleca?
I would miss the technical challenges, the fun mood, and especially our yearly summer conferences in London - this is one of our best company events.
Lajos Benko
Java Developer
Obiectul favorit in birou
Calități personale pe care le apreciem
Thirst for knowledge, agility, good sense of humor
Job fair
Trip
End of quarter celebrations
A day for sports
Come and join us!
Our company culture is built on autonomy, trust, and transparency.
Így dolgozunk mi:
We work with
- API, Performance testing
- JUnit
- Scrum, Kanban, Agile
- Jira, Trello
- Confluence
- Bitbucket, Cruiciable
- Sonar
- GIT
- Jenkins
- Photoshop
Game night
SLII training
Quarterly report celebration
Blog